How to Access Our Programs & Eligibility
The Community Program is offered to anyone living with a life-limiting illness from time of diagnosis until death, is 16 years of age or older and lives in Etobicoke.
Anyone can refer or request support from The Dorothy Ley Hospice (DLH) Community Program by contacting the Hospice. When you call, you will be directed to one of our Care Coordinators who will ask for the name, address, and phone number of the person needing care and ensure that we have consent to contact them. You will also be asked for details about the individual’s general medical condition, diagnosis and prognosis. The Care Coordinator will contact the individual within two working days to arrange a time to meet to discuss his/her situation and needs.
The Care Coordinator may suggest specific Hospice services that will provide immediate support. If DLH is unable to help directly, we will put you in touch with other community agencies that can meet your needs.
For your convenience, here is a copy of our Community Referral Form.
The Residential Program serves individuals who:
- are 16 years or older,
- have a prognosis of less than three months to live,
- have a Palliative Performance Scale (PPS) of 40 or less,
- recognize that resuscitation is not a service that we provide,
- understand that no extensive diagnostics or treatments are offered other than those required for symptom and pain management and comfort measures, and
- live in or have family members who live in the Greater Toronto area.
Exceptions to these criteria may be assessed on a case by case basis. Under government guidelines, the average length of stay is anticipated to be 21 days or less.
Anyone applying to the Residential Program is required to have their attending health care professional complete a Common Palliative Referral Form, which may be emailed, mailed, faxed or dropped off at the Hospice. The In-take Coordinator will review the information and respond to you within two working days.
For your convenience, here is a copy of our Residential Referral Form (PDF).