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Jim's Story

We laughed more than I ever thought possible. Jim's wife Nora supported him with her undivided attention and I became very close to both of them. To be honest, I was in awe of them.


Residential Care Program

The Dorothy Ley Hospice (DLH) Residential Program offers individuals living with a life-limiting illness with 24-hour, end-of-life residential care in a home-like environment during their last weeks of life. The care is person-centered, and focuses on quality of life through holistic pain and symptom management and support.

With 10 private care-suites, the Hospice provides end-of-life care to more than 200 individuals a year. Person-centered care plans are developed with each individual based on his/her needs, preferences, hopes and goals.

The Hospice’s services aim to allow end-of-life to occur naturally with comfort, dignity and respect. Attention is paid to the needs of the whole person, including physical, psychological, emotional, spiritual, cultural, practical/functional, cultural, and informational needs to maximize quality of life. Bereavement support is extended to the family after the death of their loved one.

Care is provided through a trans disciplinary approach consisting of palliative care physicians, registered nurses (RNs), registered practical nurses (RPNs), personal support workers (PSWs), specially trained volunteers and a nutrition consultant. In addition, the individual and their family members have access to integrative wellness, spiritual care and bereavement care services.

Details about eligibility and how to access the Residential Program, please go to the How to Access our Programs page on this website.

Details about eligibility and how to access the Residential Program, please go to the How to Access our Programs page on this website. 


Hours of Service, Days of Service and Frequency of Service

Care is delivered 24 hours a day, seven days a week by professionally trained staff [Registered Nurses (RN), Registered Practical Nurses (RPN), and Personal Support Workers (PSW)], specially trained hospice volunteers, and access to palliative care trained physicians.

Integrated Wellness, Bereavement Care, and Spiritual Care are present weekdays, some evenings and weekends.

All physicians follow their individuals and make home visits to the Hospice at least once a week and are available to the nurses by telephone as needed.

The Medical Director is at the Hospice at least one day a week and as needed.


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Charitable No/BN 13019 3394 RR0001


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